The whole office, from the question a student asks at the counter to the file an auditor opens two years later. Staff authorize every decision that moves aid. Cases close before the deadline.
A student describes what changed. The right form, then an intake built from that form.
Financial aid questions answered in English or Spanish, at any hour, from your policy.
The hotline in writing. Same knowledge, same rules, no account lookups.
For the student workers at the counter. The answer, the policy behind it, and a ruling.
A family's finances changed. A sourced workpaper, and an FAA who decides.
GPA, pace, and maximum timeframe scored against your policy. The committee decides.
34 CFR 668.34
Non-filers, amended returns, and foreign income, every figure tagged to its source.
Federal screening flags the application. Your office still has to work it.
A withdrawal starts the 45-day clock. Earned, unearned, and the return order.
34 CFR 668.22
An enrollment drop reprices the award against the standards your school states.
Direct Loans from origination to booking, and a monthly reconciliation that ties out.
The Return of Title IV and Schedule of Reductions calculators run in your own browser. Paste cases you have already worked and compare. Nothing is transmitted, so they need no data-transfer approval, and they cost nothing.
Also in the product: conflicting-information resolution, loan proration, and aggregate-limit checks. Same case history on all of them.