Professional judgment
A short intake for families. A clear summary, records, and next decision for staff.
3 of 3 cases need attention
Choose a case and continue from its current handoff.
Ready for review
Parent income fell after a job loss
Sample case status
The family's current income is substantially lower than the FAFSA tax-year income.
Review the documented income change and choose the adjustment method.
Income-loss request received
Sandra reported a parent's March 14 job loss and supplied the family statement.
Evidence and estimate reconciled
Eli confirmed the separation record and tied the $38,100 estimate to current income sources.
Record the income adjustment
Review the documented income change and choose the adjustment method.
Submit and reconcile the correction
Submit the authorized income figures, verify the accepted ISIR and revised aid, and send the resulting notice.
The workflow
Walk through one recent income-loss request and one unusual-circumstances request.